Privacy Policy
The Bharat Footwear and Leather Expo (BFLEX), organised by the Council for Leather Exports, is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.
1. What We Collect
When you register for BFLEX or use our services, we may collect the following information:
- Contact details, including your name, email address, postal address, and phone number.
- Professional, educational, and nationality information.
- Usernames, passwords, and account credentials.
- Payment and billing details.
- Feedback, survey responses, and communication preferences.
- Location data (via our mobile application, where applicable).
- Identity verification documents, where required by applicable laws and regulations.
- Website usage data collected through cookies, analytics tools, and similar tracking technologies.
We may collect this information directly from you, as well as from third-party partners and publicly available sources, where permitted by applicable law.
Sensitive Information
Where sensitive personal information (such as health information, religious beliefs, or political affiliations) is collected, we will obtain your explicit consent beforehand. Your privacy rights will always be protected in accordance with applicable data protection laws.
Children
Our services are intended for business professionals only. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
2. How We Use Your Information
- Enquiries and Sales – To respond to requests, deliver services, process payments, and manage communications.
- Call Monitoring – Calls may be recorded for training and quality purposes.
- Events and Exhibitions – To manage your participation, process payments, and plan future events. Photos and videos may be used for promotional purposes. Badge scanning is used for access control and visitor analysis. Badges cannot be read remotely. You may choose to allow exhibitors to scan your badge.
- Virtual Events – To manage digital events and analyse visitor interactions. Entering virtual booths may share your details with the relevant exhibitor, as outlined at registration.
- Marketing – To send newsletters, event updates, and relevant communications based on consent or legitimate interest. You may opt out at any time. Co-branded events may involve sharing details with partners, with clear notice given.
- Advertising – We may combine your data with third-party sources to support targeted campaigns across email, social media, and partner channels, based on your marketing consents. Machine learning may be used to analyse preferences. Automated decision-making is never used in ways that produce a legal or significant effect.
- Analytics – Session, tracking, and location data may be used to personalise recommendations and assist event navigation. Marketing emails may include a tracking pixel, which is removed when you delete the email.
- Online Communities – Profile information you share publicly may be visible to other members. Enquiry chat areas are private.
- Contact and News Alert Forms – Information submitted is used only to respond to your query or deliver the requested service. It is not added to marketing databases.
- Fraud Prevention and Legal Compliance – Data may be used to prevent fraud and screen against international sanctions lists where required.
3. How We Protect Your Information
We use physical and technical safeguards including HTTPS/TLS encryption, access controls, staff training, and internal data protection policies. While we take all reasonable precautions, we cannot guarantee security during internet transmission.
4. Cookies
We use physical and technical safeguards including HTTPS/TLS encryption, access controls, staff training, and internal data protection policies. While we take all reasonable precautions, we cannot guarantee security during internet transmission.
5. Changes to This Policy
We may update this policy periodically. Where appropriate, we will notify you by email. All updates will be posted on this page.